What are the shipping costs?

Nobody likes to pay for shipping, which is why we offer free shipping from €50 for Belgium, for orders below this threshold you only pay €5. For the Netherlands, Luxembourg and Germany, we offer free shipping from €75, below this threshold shipping is only €7.50. A full overview of shipping costs for other countries can be found here.

How can I pay?

We offer Bancontact, iDEAL, bank transfer, Visa, Mastercard, Sofort and Giropay. All payments go through the secured payment platform Mollie. If you would like to use another payment method, contact us here.

How fast can I expect my order?

Thank you for ordering, we do not want to deprive you of your anticipated goods and will do our best to get your order to you as soon as possible! We prepare your order as soon as we've received payment and try to offer it to the courier service the next day. In case of parcel post, you will receive a tracking number to trace your package. We choose fast delivery methods, but unfortunately cannot influence any delays with courier services.

Can I track my order?

Directly after placing your order, you will receive a confirmation e-mail. If your package is sent through regular mail, this will be done "prior", this means you should be getting it 1 or 2 days later. These shipments are not traceable. Parcels are trackable and you will receive an e-mail with tracking number as soon as the courier service picks it up. These packages are delivered within 1 or 2 days mostly.

Can I buy or use a gift certificate?

Absolutely! You can purchase a gift certificate for any chosen amount and have it sent directly to the lucky recipient (or to yourself). To redeem a gift certificate, simply enter the code during checkout and the amount will automatically be reducted from your order. The reduction will however still contribute to your free shipping threshold. We are working on adding some fun themes in the near future!